PLEASE CALL 1-800-971-7004 to discuss your options under our Return / Exchange policy BEFORE attempting to ship the item back!

 

Here at BoulderingPads.com we do our best to insure that our customers are 100% satisfied. We will work with you to correct any issues you might have.

 

If you are not completely satisfied with your order, you may return it for an exchange or refund* (Shipping charges for sending the returned items to us is your

responsibility and Shipping cost for exchanges is your responsibility both ways). All items must be in new and unused condition with all original tags and packaging.

 

*The original shipping charges are not refundable.

 

If the product is found to be defective, you are covered by the manufacturer's warranty. If that is the case and you feel the product is defective, please contact us

before attempting to return the defective item. We can be reached at our Toll Free number: 1-800-971-7004 or by Email: Sales@BoulderingPads.com